Appearance Requests

Mascot & Spirit Squad Appearance Request

All mascot appearance requests must be submitted using the Mascot Appearance Request Form.

Request the Phoenix mascot and/or our cheer and dance team(s) for your next event!

Request Timeline

Please complete the below form at least 3 weeks in advance of your event. There are no exceptions to this rule.
Requests will be responded to in five (5) to seven (7) business days. Submitting a request does not guarantee an appearance.

Availability

All scheduling is completed around class schedules and university appearances; hence availability is not guaranteed.
Please understand that the Phoenix and spirit squads are at most Elon sporting events and that athletic department and university-affiliated appearances take top priority for scheduling.
The Phoenix and spirit squads are available for appearances throughout the year. However, the summer months, as well as Fall, Winter and Spring Break may be harder to fulfill an appearance request due to school being out of session.

Appearance Requirements

Accurate directions, location, on-site contact and on-site phone number must be provided.
A parking place close to the event must be provided.
A private, secure location (not a public restroom) to dress and store personal items must be provided.
Drinking water must available at all times (water breaks as needed).
The mascot cannot be required to be inside the suit for longer than a maximum of one hour at a time before taking a break. If the appearance is outdoors please allow extra breaks during that allotted time.

Cancellation Policy

Events can be canceled by Elon University at any time due to mascot availability, schedule changes, adverse weather (if event is outdoors) or the nature of the event request.
Mascot and spirit squads may cancel an event if they feel uncomfortable with the venue, the behavior of the guests, and/or if there is not a suitable place to change clothes and safely store their personal items, or any other situation that makes them feel unsafe or uneasy.
If you wish to reschedule or cancel your event, please email edirks@elon.edu as soon as possible.

Publicity/Marketing Restrictions
All publicity for the event, whether in advance or afterwards, which mentions an appearance by the mascot or spirit squads, or uses university marks (logos), must be approved by the Elon University Department of Athletics before use. For approval, please contact Mary Rathburn at mdefriest2@elon.edu or 336-278-6978.

Questions
Please direct all questions regarding appearances of the Phoenix and spirit squads to EllyDirks at edirks@elon.edu. If you have submitted a request form and not been reached out to within two weeks, please contact Elly Dirks at edirks@elon.edu.

Coach Appearance Request

All coach appearance requests must be submitted using the Coach Appearance Request Form.

We receive many requests from the public for coach appearances. The NCAA legislation regulates the manner in which coaches may participate in promotional activities. Any use of a coach's name, picture or appearance to support Elon University, charitable, educational, or nonprofit activities requires prior approval by the Compliance Office to ensure it is permissible under NCAA legislation.

Procedure for Approval
All appearance requests for a coach at Elon University must be approved though the following procedure:
• Individuals or groups requesting a coach appearance should complete the Coach Appearance Form.
• The compliance office will forward the request to the applicable coach for their review, schedule permitting.
• If approved by the coach, the request will be forwarded to the compliance office for review to determine if the appearance is permissible under NCAA legislation. If approved, the compliance office will notify the appropriate coach and/or an administrative assistant.
• The administrative assistant will coordinate the logistics of the appearance with the agency/organization, if approved. Please note, a coach may not attend any event without the approval of the Compliance Office.

Videoboard Request

Want to celebrate a special occasion during an Elon home football, basketball or volleyball game? Now guests can celebrate with their own custom message on the Elon video board! All requests must be submitted via phone or standard mail, received at least five business days in advance of the desired game date. For more information email mdefriest2@elon.edu or zmooney@elon.edu.

For information about group tickets to a specific event, fans are encouraged to reach out to the Elon Ticket Office via phone at (336) 278-6750, by emailing athtickets@elon.edu or by visiting the Ticket Office at Gate A to Schar Center during normal business hours. For more information online about the ticket office, click here.